TechCare

Your Personal Tech Team Always There

Your personal tech team. On-call and local.

We all deal with tech stress—flaky Wi-Fi, random error screens, confusing smart home gear, or wondering if that weird email is a scam.

With a GenTech TechCare Membership, you get your own dedicated, local tech expert from our team to handle it all for you. No long-term contracts, no confusing tech talk, and zero surprise bills.

Your Named Tech: You don’t get a random 1-800 contractor. You get a dedicated local expert who knows your tech setup by name.
Proactive Protection: We don’t just wait around for your computers to break. We monitor security and update software behind the scenes so things just work.
No Surprise Bills: One transparent monthly fee covers your tech support. Stop worrying about hourly labor rates.

The perfect “safety net” for individuals.

What’s Included:

2 Hours of Remote Support per month (Email, Software, or Printer fixes).
1 In-Home Visit per quarter for routine system and hardware optimizations.
Continuous Security: Constant, silent updates to block malware and tracking.
Priority Response: Next business day scheduling guarantees you skip the line.
Member Perks: 10% OFF all computer parts, custom builds, and training.

The total-care plan for busy family households.

What’s Included:

5 Hours of Remote Support per month (Perfect for setting up parental controls or fixing school laptops).
1 In-Home Visit EVERY Month: A monthly house call to optimize Wi-Fi, set up smart devices, or configure a new TV.
Full Security Stack: Premium password management and antivirus armor for up to 10 devices.
Annual Home Network Audit: Deep-dive security scan to eliminate Wi-Fi dead zones and lock out hackers.
Urgent Response: Same-day response priority.
Member Perks: 20% OFF hardware services and 10% OFF GenTech STEM Summer Camps!

$229 / month

The ultimate concierge experience for remote professionals and high-end smart homes.

What’s Included:

Unlimited Remote Support: No hour tracking. If a device has a glitch, we jump on and fix it. Period.
2 In-Home Visits EVERY Month: Bi-weekly checkups to keep your home office, theater, and devices running at peak performance.
Two-Home Coverage: Extend your plan to cover your primary home plus a second location (like a parent’s house or a kid’s college dorm).
Smart Home Management: We take over the frustrating chore of syncing smart doorbells, cameras, lighting, and sound systems.
Emergency Response: 2-hour priority emergency window.
Member Bonus: 30% OFF hardware repairs and 15% OFF GenTech Summer Camps!

If you aren’t a TechCare member, standard on-site visits add up incredibly fast. Just one one-off problem can cost more than months of membership:

Sign up for TechCare today and let us handle your tech for a flat monthly rate.