TechCare
Your household tech, finally taken care of.
A local, named technician who knows your home, your devices, and your habits for a flat monthly fee.
A community tech hub for all generations. Plans starting at $79/month.
Lock in launch pricing for 24 months.
Our first 50 members get every TechCare plan at a permanent discount, plus one free month for every friend you refer (no cap, first year).
Three tiers. All include a named technician.
Switch or cancel anytime. Founding Member pricing locked for the first 50 subscribers.
Home Essential
For households tired of overpaying for one-off tech visits.
- 2 hours of remote support per month
- 1 in-home visit per quarter
- Next business day response
- Continuous security updates
- Up to 5 devices covered
- 10% off parts, builds & training
Home Plus
For families juggling 10+ devices, school laptops, and smart-home gear.
- 5 hours of remote support per month
- 1 in-home visit every month
- Same-day response priority
- Password manager + antivirus for up to 10 devices
- Annual home network audit
- 20% off hardware & 10% off Summer Camps
Home Premium
For remote professionals and smart homes that can't afford downtime.
- Unlimited remote support
- 2 in-home visits every month
- 2-hour priority emergency response
- Two-home coverage (parent or college dorm)
- Full smart-home management
- 30% off hardware & 15% off Summer Camps
| Feature | Essential | Plus | Premium |
|---|---|---|---|
| Remote support hours | 2 hrs/mo | 5 hrs/mo | Unlimited |
| In-home visits | 1/quarter | 1/month | 2/month |
| Response SLA | Next biz day | Same day | 2-hour priority |
| Devices covered | Up to 5 | Up to 10 | Unlimited |
| Emergency line | - | Email priority | Phone, text, email |
| Annual network audit | - | Yes | Semi-annual |
| Preventive maintenance | Quarterly | Monthly | Bi-weekly |
| Cybersecurity stack | Basic | Standard | Advanced |
| Smart-home support | Ad-hoc | Major brands | Full integration |
| Family/second home | Primary only | Primary only | Primary + 1 |
| KidsTech discount | 5% | 10% | 15% |
| A la carte discount | 10% | 20% | 30% |
One tech emergency can cost you more than 6 months of membership.
Without TechCare, a single visit means paying full hourly rates and hoping it gets fixed the first time.
Virus & Malware Removal
Wi-Fi Setup & Troubleshooting
Computer Setup & Configuration
That's $1,100 for three issues most members hit in their first year. TechCare Essential covers all of it for $79/month.
Get Covered for $79/moNot a 1-800 number. Not a contractor lottery. A real team.
Local
Our entire team lives and works in Phoenix. No offshore call centers, ever.
Named
Every member gets a primary technician of record, by name, with direct contact info.
Proactive
We prevent problems before they break. Scheduled checkups and silent updates.
Honest
Flat monthly pricing. No surprise bills. No upsell scripts. Ever.
Find your TechCare plan in 90 seconds.
Five questions. We'll match you to the tier that fits.
How many internet-connected devices are in your home?
Do you have school-age kids with devices at home?
Do you work from home?
How often do tech problems frustrate you?
Have you had a security scare or scam attempt in the last year?
We recommend Home Plus.
Based on your answers, Home Plus is the best fit for your household.
See Plan DetailsReal members. Real results.
"Our Wi-Fi has been a disaster since we moved in. GenTech came out, mapped the whole house, and now my Zoom calls actually work. The fact that I can text the same person every time is the whole point."
"I'm 71 and was so tired of calling my son every time my iPad acted up. The GenTech tech is patient, explains everything in plain English, and never makes me feel stupid. Worth every penny."
"Three kids, two work laptops, a smart doorbell that keeps disconnecting. I used to spend Saturdays fixing things. Now I text our tech and it's handled by the time I get home from soccer."
Refer a friend. Get a free month.
Founding Members earn one free month of TechCare for every friend who signs up.
No cap. No fine print. For your first 12 months of membership.
Got questions? We've got answers.
Ready to stop worrying about tech?
Join Phoenix households who've traded surprise bills and self-service nightmares for a real local team that knows them by name.